Acting on referrals quickly

Submitted by: Sanjay Ranganathan
Chapter: Crown, Chennai, India

When some one gives a referral, many a times, it is attended to after couple of days, sometimes even after a few weeks. I heard a fellow BNI member state that when he gets a referral, he stops everything he is doing, and attends to that referral, if not he will be letting his friend down. That urgency, importance should be shown to the referral. Sadly, this is lacking in many individuals. As a result, the referrer stops giving referrals. There should be negative points in traffic lights, if referrals are not attended to promptly.

Thanks for your contribution, Sanjay. Richie.

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